Contents

1. COVER PAGE
2. TABLE OF CONTENTS
3. LEADER AS LEARNER
   1. Personal Leadership Vision
   2. Assessment Tools
   3. Learn With Awareness
   4. The Leader Habit: Overview
   5. The Leader Habit: 22 Skills & Microbehaviors
   6. The Ladder of Inference
   7. Fear Response
   8. SCARF
   9. Mindfulness
   10. Regulate Your Anxiety/Stress
   11. Manage Your Energy
   12. Manage Your Schedule
   13. Be a T-Shaped Leader
   14. Flex Your Leadership Style
   15. Executive Presence: 4 A's
   16. Onboard to New Roles Strategically
4. LEADER AS RELATIONSHIP BUILDER
   1. Persuade: Four Essential Steps
   2. Influence: Seven Principles
   3. To Sell Is Human
   4. Be Politically Savvy
   5. Harness Conflict
   6. Champion Culture
   7. Create Connection
   8. Build Trust
   9. Co-Create a Communication Checklist
   10. Request Effectively
   11. Make Effective Decisions
   12. Balance Inquiry and Advocacy
5. LEADER AS VISIONARY
   1. Predict the Future: Develop a Vision
   2. Set Strategies
   3. Be a Strategic Thinker
   4. Use the SPOT/SWOT Framework
   5. Strategic Influencing
   6. Set Quick Outcomes
   7. Leader as Designer
   8. Build a Strategy
6. LEADER AS COACH
   1. Coach: Use ITM Coaching
   2. Develop Rapport Through Behaviors
   3. Assess
   4. Re-frame
   5. Employ the Progress Principle
   6. Give Feedback
   7. Use Radical Candor
   8. Lead Leaders: Make the Transition
7. LEADER AS GLOBALIST / INCLUSIONST
   1. Become a Globalist
   2. Understand National Cultures
   3. Self-assess: The Inclusive Leader Continuum
   4. Develop Inclusive Leader Traits
8. APPENDIX
   1. Shareable One-Pagers